FAQs
More FAQs- What does pre-loss condition mean?
- Will turning up the heat help dry things out?
- Can we remove mould ourselves or should I call a professional?
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
Not necessarily. Our trained technicians will adjust the temperature to its optimum setting for the proper drying conditions. Once set, do not change the setting or shut off the HVAC system; doing so may prolong the drying process.
Mould can be a serious issue. A small patch of mould on a wall often can be removed without professional help, but if mould issues persist after you’ve cleaned and performed prevention tactics, it’s time to call in the experts. For larger mould issues and toxic black mould removal, leave it to the professionals at ServiceMaster Restore for safe and effective mould removal and clean up. Our technicians are professionally trained in comprehensive mould remediation and employ the safest, most effective techniques for solving any mould issue. Our teams regularly handle small (ten square feet or less) areas affected by mould as well as larger spaces, both commercial and residential.